Terms and Conditions
These general terms and conditions are the general terms and conditions of 'NID'.
NID: Nordic Interior Design, a division of Service Masters bv, located in 2640 Mortsel (Belgium) at Heirbaan 47 E, The VAT identification number is BE0478.160.708.
Website: NID's website: www.nordicinteriordesign.com.
Buyer: any natural person, legal entity or partnership without legal personality who enters into an Agreement with NID with regard to the delivery of an item or service.
Products: the goods and / or services that NID supplies to the Buyer on the basis of the Agreement.
Agreement: the remote agreement between NID and the Buyer.
Distance purchase: the distance contract that is a consumer purchase.
2.1 These General Terms and Conditions apply, to the exclusion of possible purchase or other general terms and conditions of the Buyer, to all offers from and Agreements with NID.
2.2 In addition to these General Terms and Conditions, if explicitly stated, additional terms and conditions of NID may apply to certain products. If there are differences between the additional terms and conditions and these General Terms and Conditions, the provisions of the additional terms and conditions will prevail, unless stated otherwise.
2.3 Deviations from these General Terms and Conditions are only valid if they have been agreed in writing with NID.
2.4 NID reserves the right to amend or supplement these General Terms and Conditions from time to time.
2.5 NID is authorized to make use of third parties in the performance of an Agreement.
3 Offers and conclusion of agreements
3.1 The Agreement is concluded when NID has confirmed the Buyer's order by e-mail to the e-mail address specified by the Buyer.
3.2 Offers are valid as long as they are listed on the Website and while stocks last.
3.3 An order from the potential Buyer is deemed to have been placed if he has indicated exactly which Product he wishes to receive and has entered the data on the appropriate input screen of the Website (hereinafter: “the Order Form”) and the Order Form has been fully completed by NID has been received.
3.4 Information (visual, written, oral or otherwise) with regard to (the most important characteristics of) the Products is provided or presented as accurately as possible. However, NID does not guarantee that the Products are completely in accordance with that information. In principle, deviations cannot give rise to compensation and / or dissolution of the Agreement.
4.1 All prices are expressed in Euros, in accordance with the legal regulations in this regard, and include sales tax and any legal contributions, such as a disposal fee.
4.2 Special offers are only valid for the period of validity as stated in that offer.
4.3 The buyer owes the price that NID in the e-mail message as referred to in art. 3.1 has communicated. NID reserves the right to correct obvious (writing) errors in the quotation, such as obvious inaccuracies, even after the conclusion of the Agreement.
4.4 Delivery costs are not included in the price. The amount of the delivery costs per order is stated on the Website. The costs of delivery will be borne by the Buyer.
4.5 Price increases within three (3) months after the conclusion of the Agreement are not permitted, unless:
the price increase is the result of statutory regulations or provisions; or
The Buyer has the authority to cancel the Distance Agreement on the day on which the price increase takes effect.
5.1 All prices must be paid by the Buyer in advance. Before NID has received full payment, the Buyer cannot assert any right to performance of the Agreement by NID. The manner in which the Buyer can fulfill his payment obligations is indicated on the Website. With regard to the use of certain payment options, further conditions may apply with regard to the delivery and the associated costs. This will be clearly communicated on the Website.
6 Delivery and delivery time
6.1 NID will exercise the greatest possible care in the performance of the Agreement.
6.2 The delivery times stated by NID in any way whatsoever are only indicative and can never be regarded as deadlines.
6.3 Exceeding any delivery period does not entitle the Buyer to compensation or the right to cancel the order or to dissolve the Agreement.
6.4 If an item that is temporarily out of stock is ordered by the Buyer, it will be indicated when the item is available again. Delays will be reported to the Buyer by email, in writing or by telephone.
6.5 Deliveries take place at the delivery address specified by the Buyer when ordering.
6.6 As soon as the goods have been delivered to the agreed delivery address, the risk of loss, damage or theft is transferred to the Buyer. If the goods are offered in vain to the agreed delivery address or are delivered to the post office or to the neighbors of the Buyer (if the Buyer has explicitly stated this in advance), the risk of loss, damage or theft will transfer to the Buyer. the moment at which the goods have been offered in vain to the agreed delivery address or delivered to the post office or to the neighbors of the Buyer.
6.7 Different conditions may apply to deliveries abroad.
6.8 The method of packaging, shipping and the choice of packaging material is determined by NID. Empty packaging will not be taken back by NID unless otherwise agreed in writing.
7 Trial period / return
7.1 In the event of a distance purchase, the Buyer will be given a trial period of thirty (30) days after receipt of the ordered products, within which period the Buyer is entitled, without stating reasons, to dissolve the distance purchase and to return the ordered products. to return or return.
7.2 Article 7.1 does not apply to the distance purchase of goods that:
Have been created in accordance with the Buyer's specifications, such as, for example, tailor-made clothing and other products or products specially ordered for the Buyer;
Clearly personal in nature, including items that have already been used by the buyer;
Have been damaged by the actions of the Buyer;
Have become incomplete due to the Buyer's actions.
7.3 If the Buyer cancels the distance purchase pursuant to Article 7.1, NID will ensure the refund of the purchase amount within 30 days after NID has received the returned products. If the entire order (not just a few products from the relevant order) is returned within the trial period, the Buyer is also entitled to reimbursement of the shipping costs. The costs associated with returning the products are at the expense of the buyer.
8 Force majeure
8.1 In the event of force majeure, NID is not obliged to fulfill its obligations towards the Buyer.
8.2 Force majeure is understood to mean any circumstance beyond NID's will, as a result of which the fulfillment of its obligations towards the Buyer is wholly or partially prevented. These circumstances include strikes, fire, business disruptions, power failures, non-delivery or late delivery from suppliers or other third parties and the lack of any government license. Force majeure also includes failures in a (telecommunications) network or connection or communication systems used and as a result the Website being unavailable at any time.
9 Intellectual Property
9.1 The Buyer expressly acknowledges that all intellectual property rights of displayed information, communications or other expressions with regard to the Products and on the Website rest with NID, its suppliers or other entitled parties.
9.2 The Buyer is prohibited from making use (including making changes) of the intellectual property rights as described in this article, such as reproduction, without the express prior written permission of NID, its suppliers or other entitled parties, unless it concerns purely private use in relation to the product itself. The Buyer is also not allowed any indication concerning copyrights, brands, trade names or other intellectual property rights from the in art. 9.1 remove or change said information, communications or other expressions relating to the Products or from the Website.
9.3 NID declares that to the best of its knowledge the Products it has made available to the Buyer do not infringe the intellectual property rights of third parties applicable in the Netherlands and Belgium. NID indemnifies the Buyer against any legal action from a third party based on the allegation that Products made available by NID infringe an intellectual property right in the Netherlands and Belgium, on the condition that the Buyer immediately informs NID in writing of the existence and leaves the content of the legal claim and the handling of the case, including the reaching of any settlements, entirely to NID. If it is irrevocably established in law that the Products made available to the Buyer by NID infringe any intellectual property right belonging to a third party or if, in the opinion of NID, there is a reasonable chance that such an infringement will occur, NID may, in accordance with its choice, including replacing or changing the relevant Product, or acquiring the right to continue using that Product, or terminating the Agreement in whole or in part with a refund to the Buyer of the price paid by the Buyer for the relevant Product if necessary, with deduction of a reasonable amount of depreciation.
9.4 Any obligation to indemnify by NID lapses if the infringement is related to the fact that the Buyer has adapted or changed a Product without the express written permission of NID.
10.2 NID considers it of great importance to treat the information provided by the Buyer carefully and confidentially. When the Buyer visits the Website and / or places an order, various data is collected in order to be able to offer the Buyer an optimal service.
10.3 NID applies a security level with regard to the data of the Buyer that is appropriate to the nature of the data to be protected.
10.4 Unless the Buyer has explicitly given his permission for this, NID will not use the data for promotional activities of third parties and will not make the data available to third parties, except when it is obliged to do so by virtue of a statutory regulation or a court decision or if the Buyer is required to pay for payment. on credit. In the latter case, a credit check will be carried out by a third party.
10.5 The Buyer is always free to ask NID which data about him has been processed. The buyer has the right to inspect and correct his data. If the Buyer wishes to have his data removed from the database, he can indicate this in writing by post. Mutations are entered and processed within 4 weeks if technically feasible.
10.6 If the Buyer indicates to NID that it does not wish to receive direct commercial communication by post, telephone, e-mail, SMS and the like, NID will respect this.
11 Applicable law and competent court
11.1 All offers and agreements are exclusively governed by Belgian law.
11.2 The applicability of the Vienna Sales Convention is explicitly excluded.
11.3 All disputes related to or arising from offers from NID or agreements concluded with NID will be submitted to the competent court in Antwerp, unless the law explicitly designates another court as competent.
12 Contact and miscellaneous
12.1 Please send all correspondence regarding an Agreement or these General Terms and Conditions to Nordic Interior Design, a division of Service Masters bv, Heirbaan 47E, 2640 Mortsel or to the email address [email protected]
12.2 Any questions or complaints relating to the delivery, quality, quality of the Products presented on the Website will be dealt with by NID. NID will try to resolve any complaints as soon as possible to the satisfaction of the Buyer and notify the Buyer about this by telephone, e-mail or in writing.
12.3 NID can be reached by telephone (telephone number: +32 486 28 82 01) and by e-mail. NID strives to answer the e-mails it receives within 48 hours during working days.